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Jackie S.

Director Of Customer Management at OLM Systems

Jackie S. has a diverse work experience spanning over several years. Jackie started their career as a Junior Skills Trainee at Cleveland County in 1993. Jackie then worked as a Clerk/Receptionist/Telephonist at Stockton-on-Tees Borough Council from 1995 to 1997. Jackie moved on to become a Senior Clerk at the same organization from 1997 to 2001. Jackie S. then joined Hartlepool Borough Council, where they served as an Information Officer from 2001 to 2003 and later as an Assistant Information Manager from 2003 to 2007.

In 2007, they transitioned to OLM Systems as an Implementation Consultant, a role they held until 2014. Jackie then became a Service Delivery Manager from 2014 to 2015 and subsequently served as the Head of Deployment Services from 2015 to 2017. From 2017 to 2018, Jackie S. worked as an Account Director at OLM Systems. Jackie then took on the role of Head of Customer Management - England and Wales from 2018 to 2020. Their most recent position at OLM Systems is Director of Customer Management, which they have held since July 2020.

Throughout their career, Jackie S. has gained extensive experience in various roles within the public sector and the software industry.

Jackie S. has a comprehensive education history that spans over several years. In 1993, they attended Teesside University and completed a BTEC National Certificate in Business and Finance. Jackie continued their studies at the same university and obtained an HNC in Public Administration in 1998. In 2001, they pursued a Certificate in Management Studies (CMS) from Edexcel. From 2002 to an unknown end year, Jackie completed the European Computer Driving License (ECDL) program through Hartlepool Borough Council. Additionally, they earned a Certificate in Health and Social Care from The Open University, the duration of which is also unspecified but concluded before 2003. In 2007, Jackie completed the Leadership and Management Development Programme offered by Hartlepool Borough Council. Finally, in 2012, they obtained a Certificate of Higher Education (open) from The Open University.

Links

Previous companies

Hartlepool Borough Council logo

Timeline

  • Director Of Customer Management

    July, 2020 - present

  • Head Of Customer Management England And Wales

    July, 2018

  • Account Director

    June, 2017

  • Head Of Deployment Services

    October, 2015

  • Service Delivery Manager

    July, 2014

  • Implementation Consultant

    October, 2007