Vishal Vijayan

Call Center Manager at Oman Insurance Company

Vishal Vijayan currently serves as the Call Center Manager at Oman Insurance Company since December 2012, demonstrating expertise in customer service management. Prior to this role, Vishal held the position of Senior Sales Executive at Dell from December 2009 to March 2012, showcasing a strong background in sales. Vishal's educational credentials include a Post Graduate Diploma in Retail Management from Symbiosis Institute of Management Studies, completed between 2011 and 2013, as well as a Bachelor's degree in English Language and Literature from Mahatma Gandhi University in 2007.

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Oman Insurance Company

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Established in 1975, Oman Insurance Company is one of the leading insurance providers in the UAE. We provide a wide range of comprehensive insurance solutions to more than 830,000 individuals and commercial clients in life, healthcare and general (property, energy, engineering, aviation, marine and liability) insurance. We have operations across all emirates in the UAE as well as in Oman and Turkey. We are committed to providing outstanding insurance solutions that help create and protect wealth and wellbeing. We achieve this mission by serving businesses and individuals with a team of 700 professionals through an intensive distribution network of branches, brokers, bancassurance partners, agencies, an e-commerce platform and a dedicated call center. At our core, we are a customer-centric organization, with a single-minded focus on service. Our priority has always been to build long term client relationships with complete customer satisfaction as the most important, non-negotiable objective. Put simply, we want to become a reference in the region for excellent customer service. To know more about us and our insurance solutions, please visit www.omaninsurance.ae 2020 Key Facts: • AED 3.59 billion GPW • Rated 'A-'​ by S&P • Rated 'A'​ by A.M. Best • Rated 'A2'​ by Moody's • Presence in UAE, Oman, and Turkey • 830,000 clients trusting us • 87% customer satisfaction • 700 professionals ready to serve


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