Nicole Backaus

Director, Client Success at Omeda

Nicole Backaus has a diverse work experience spanning multiple companies and roles. Nicole began their career as an Auditor at BPA Worldwide in 2000, where they worked until 2002. In 2002, they joined Hallmark Data Systems as a Client Relationship Manager, progressing to Senior Client Relationship Manager in 2013. In this role, they managed client relationships, developed account strategies, and ensured client satisfaction across various products and services. In 2016, Nicole transitioned to Omeda as a Director of Client Services, overseeing client success and managing client relationships. Nicole was later promoted to Director of Client Success in 2017. Throughout their career, Nicole has demonstrated strong interpersonal and communication skills, as well as the ability to effectively manage client relationships and ensure customer satisfaction.

Nicole Backaus attended the University of Wisconsin-La Crosse from 1996 to 2000, where they obtained a Bachelor of Science degree in Marketing. Nicole later pursued further education at the same institution, earning a BS degree in Marketing with a minor in International Marketing. No specific start and end years were provided for this additional degree.

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Previous companies

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Timeline

  • Director, Client Success

    November, 2017 - present

  • Director, Client Services

    March, 2016