John Klein is a Vice President of Service Delivery with over 25 years of experience in the computer networking industry, currently spearheading operational service functions at Omega Systems. Previously, John served in multiple leadership roles at Cisco, including Director and Senior Manager, overseeing significant budgets and leading high-performance teams to enhance customer satisfaction and loyalty. An advocate for collaboration and continuous learning, John also contributes as an Advisory Board Member for companies focused on AI and management training. John possesses expertise in process improvement, customer engagement, and innovative software solutions.
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