Nirmal Dehikumbura

Nirmal Dehikumbura is a seasoned professional in the travel and tourism industry with over a decade of experience. Currently serving as a Holidays Supervisor at Omeir Travel Agency since April 2013, Nirmal is responsible for overseeing the planning and execution of travel packages, managing supplier relationships, and ensuring customer satisfaction. Previously held roles include Senior Holidays Consultant and Holidays Consultant, where Nirmal coordinated with various travel providers to meet customer requirements and achieve sales targets. Earlier experience includes positions as Assistant Customer Service Manager and Accommodation Consultant at The Lido Group, as well as a Marketing Consultant at Sri-Lanka Broadcasting Corporation, showcasing a diverse skill set in customer service, sales, and marketing. Nirmal holds a Bachelor of Business Administration in Hospitality and Tourism Management from Kaplan Business School and is IATA foundation qualified in Aviation/Airway Management and Operations.