Alvin Joseph Velasco

Alvin Joseph Velasco is a seasoned professional in customer technical support and technical management, currently serving as the Customer Technical Support Manager at Omilia since June 2023. Previously, Alvin held roles including Technical Manager at Genesys and Associate Manager - Technical Support at 51Talk. With extensive experience at 51Talk Philippines as a Technical Support Supervisor and Operations Support Supervisor, Alvin was responsible for improving business performance and managing teams. Earlier experiences include customer service at Sitel Philippines. Alvin holds a Bachelor's degree in Nursing from Perpetual Help College of Manila and attended Mapúa University.