Natalia Borges

Customer Success Manager at OmniChat

Natalia Borges has over 20 years of work experience. Natalia began their career in 2001 as an Admin Officer at Instituto de Ortopedia e Traumatologia. In 2006, they moved to Orthofix do Brasil LTD. as a Customer Service Supervisor, where they were responsible for sales administration, support to management and commercial team, budgeting, negotiations and issuance of sales reports. In 2014, they began working at MUR Medicina Esportiva as a Business Analyst, where they were responsible for administrative routine, international demands management and orthopeadics surgery planning. In 2021, they joined Mob2Con as a Customer Success Analyst, where they were responsible for customer success management of major Brazilian retail clients, mapping opportunities, benchmarking and improvements, as well as data and customer health management in Power BI. Finally, in 2022, they joined OmniChat as a Customer Success Manager.

Natalia Borges is currently studying International Business at the Universidade Anhembi Morumbi since 2021, with an expected graduation date of 2023. Natalia previously obtained a degree in Hospital Hospitality Management from the same university in 2005, with a field of study in Administração de Empresas. In March 2022, Natalia obtained a certification in Software HubSpot Sales from the HubSpot Academy.

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