Karen Pavicic currently serves as the Co-Chief Executive Officer at Omni Interactions. Prior to this role, Karen held positions such as COO & Managing Partner at Omni Interactions, Executive Director and Client Service Director at Sykes Enterprises, Inc., Account Manager at Alpine Access, and Service Delivery Director at TeleTech. KAREN is experienced in overseeing day-to-day operations, managing operating costs, negotiating contracts, improving service quality, and ensuring client satisfaction. Karen also excels in recruiting, coaching, mentoring personnel, conducting data analysis, and managing quality assurance programs.
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