Yohanna Bavelloni

Yohanna Bavelloni began their career in 2015 as a Livreiro at Grupo Livrarias Curitiba. In 2017, they became an Estagiário de design gráfico at Centro Cultural Teatro Guaíra, where they were responsible for reviewing text and editing text and images with Corew Draw. In 2019, they became an Analista de Relacionamento and then a Customer Success Assistant at Olist. In 2020, they were an Analista de suporte at Leads2b, where they provided support via chat, email, and telephone and helped with commercial strategies. Finally, in 2021 they joined OmniChat as a Customer Service Specialist and was later promoted to Analista de Suporte Premium - Sr, providing consultative support to large accounts such as Boticário, Decathlon, L’Occitane, and L'oréal, as well as helping to escalate demands between product and technology teams.

Yohanna Bavelloni has a diverse educational background. Yohanna attended the Instituto Federal do Paraná - IFPR (Curitiba) from 2012 to 2014, where they received a Técnico in Processos Fotográficos. Yohanna then attended the Universidade Federal do Paraná from 2015 to 2020, where they received a Licentiate degree in Letras - Literatura. Currently, they are enrolled at the Centro Universitário Internacional UNINTER, where they are studying Design Gráfico.