Rebeca Reis

Rebeca Reis is a Customer Success Analyst at Omnilogic since August 2022, where responsibilities include managing a high-touch client portfolio, tracking performance metrics, and developing communication materials. Previously, Rebeca served as a Customer Success Analyst at VIK, focusing on program implementation across various sectors and supporting strategic clients. Prior experience includes a role at Acerto as a Customer Experience Analyst, overseeing customer service quality indicators and developing training and retention strategies. Rebeca's background also encompasses positions in public relations, event planning, and internship roles at Itaú Unibanco and Zoom Comunicação. Rebeca holds a postgraduate degree in Digital Marketing from PUC Minas and a bachelor's degree in Social Communication with a focus on Public Relations from Centro Universitário UNA.