Ahmad N.

Ahmad N. is a seasoned technology executive with extensive experience in customer engagement and contact center solutions. As Founder and CTO of Omningage since April 2022, Ahmad N. leads the development of a leading cloud-native platform for Amazon Connect, offering features such as omnichannel support, speech analytics, and integrated CRM solutions. Ahmad N. also founded ICOMMUNIX in February 2017, specializing in customer engagement software for Cisco and Amazon Connect, addressing areas like IVR automation and gamification. Previously, Ahmad N. held roles at ZOOM International as a Solutions Architect, KCOM Group PLC as Principal Consultant and Technical Design Authority, Capita as a Cisco Contact Center Consultant, and Cisco Systems as a Systems Engineer. Ahmad N. holds a Master’s degree in Computer Sciences from the University of Management and Technology.