Andrea Florina Duta is a seasoned professional with extensive experience in service delivery and operational excellence, currently serving as a Senior Expert Service Delivery Manager at OMV Petrom since November 2021. Andrea's expertise includes ensuring service availability for B2B and B2C sales, optimizing system performance, and maintaining accurate configuration management database entries. Prior to OMV Petrom, Andrea held various technical support roles at Oracle from May 2007 to November 2021, specializing in customer relationship management solutions and business intelligence. Additionally, experience as an Order Management Administrator at Hewlett-Packard and as a Sales Support Coordinator at Nexcom contributes to a well-rounded background in customer service and support operations. Andrea holds a Bachelor's degree in Accounting and Management of Information Systems from Athenaeum and a Licentiate degree in Business Administration and Management from the Academy of Economic Studies Bucharest.
This person is not in any teams
This person is not in any offices