Christopher Layman has over two decades of experience in the information technology and telecommunications industries. Currently serving as the Network Operations Center Chief and Senior Technology Consultant at On Line Support, Inc. since April 2010, Christopher manages comprehensive IT solutions. Previously, from January 1999 to November 2008, Christopher held various roles at Wells Fargo Financial, including Network Operations Analyst, where responsibilities included troubleshooting server issues and providing remote field support, and Scheduling Analyst, focusing on dialer performance and training team members on advanced software. Christopher's educational background includes studies at New Horizons Career Center and the University of Portland. Notable accomplishments include significant improvements in team training and efficiency through innovative scripting and documentation practices.