Kendra Clarke

Kendra Clarke is a Customer Feedback Manager at On the Beach since October 2023, with a robust background in customer service management. Previously, Kendra held the position of Complaints Team Lead at Pod Point Ltd. from April 2021 to October 2023. Kendra's experience also includes a significant tenure at Ticketmaster UK from April 2018 to April 2021, where responsibilities ranged from Customer Services Team Coach to Productivity Specialist and Training & Quality Officer, with a focus on enhancing service quality and efficiency through data analysis and training initiatives. Kendra began a career in customer service as a Customer Services Agent, demonstrating a commitment to resolving customer issues effectively. Kendra has a foundational education from Oldham Sixth Form College, completed between 2010 and 2012.