AB

Amanda Bausch

Manager, Platform Support at ON24

Amanda Bausch has a diverse work experience spanning various roles and industries. Amanda began their career as a Sales Manager at Shane Co., where they gained extensive knowledge in luxury retail and excelled in customer service. Amanda then transitioned to floral design at Indulge and Bloom, where they provided unique arrangements and exceptional customer service.

Afterward, Amanda served as a caretaker, educator, and steward in a role at Home Base, successfully managing a single client's account for five annual cycles. Amanda further developed their skills by working as a Studio Manager at Jeff Johnson Photography, providing support and accurate information to clients and staff.

Continuing on their career path, Amanda completed a software development program at Prime Digital Academy, further expanding their skill set. Amanda then joined Westwerk LLC as a Web Developer, where they built custom themes and functionality for WordPress sites. Additionally, they served as a Solutions Engineer, collaborating with the sales team to provide client-focused solutions.

Amanda later worked at Siteimprove as a Sr. Technical Support Engineer, providing technical support to clients. Amanda then joined Leadfeeder as a Senior Customer/Technical Support Specialist, conducting customer, sales, and technical support across various channels.

Most recently, Amanda joined ON24, where they initially served as a Senior Platform Support before being promoted to Manager, Platform Support. In this role, they manage the support team and provides technical assistance to customers.

Throughout their career, Amanda has built solid client relationships by focusing on service, availability, and responsiveness. Amanda takes pride in helping clients make their websites, support systems, analytics, and social networking work for them without causing stress.

Amanda Bausch has a diverse education history. In 1992, they attended duPont Manual High School, where they did not obtain a degree or specialize in a particular field of study. From 1996 to 2000, they attended Murray State University, earning a Bachelor of Fine Arts (BFA) degree. Amanda'sfocus at Murray State University included metalsmithing and art history.

In 2015, Amanda attended Prime Digital Academy and obtained a Certificate in Computer Software Development, which they completed in 2016. This certificate indicated their specialization in the field of computer software development.

In addition to their formal education, Amanda Bausch has obtained several additional certifications. These certifications include "Google Analytics for Power Users," "Google Tag Manager Fundamentals," "Advanced Google Analytics," "Introduction to Data Studio," and "Google Analytics for Beginners," all from Google. Amanda also holds certifications from Code School in various areas such as CSS, JavaScript, jQuery, and AngularJS. The specific months and years of obtaining the certifications from Code School are not provided.

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Timeline

  • Manager, Platform Support

    April, 2022 - present

  • Senior Platform Support

    July, 2020

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