Andrea Raymond

Platform Support Specialist at ON24

Andrea Raymond has a strong background in customer support and application specialist roles within the technology and ticketing industry. Andrea currently works as a Platform Support Specialist at ON24, a leading webinar marketing platform. In this role, Andrea assists companies in delivering engaging webinars and optimizing demand generation and sales pipeline opportunities through industry-leading analytics.

Prior to their current role, Andrea worked at Paciolan for 14 years as a Sr. Application Specialist. Andrea collaborated with clients to develop ticket strategies, streamline ticket purchasing experiences, and assist with event setup, ticket packaging, and distribution solutions. Andrea also helped clients in generating reports for event settlement, data analysis for auditors, and customer data for marketing purposes.

Before Paciolan, Andrea gained experience at Ticketmaster as a Client Service Representative for six years.

Andrea Raymond attended Portland State University, but their specific degree, field of study, and the duration of their enrollment are unknown.

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Timeline

  • Platform Support Specialist

    January, 2021 - present