CG

Corey Giszczak

Senior Platform Support Specialist (tier 2) at ON24

Corey Giszczak has a diverse range of work experience. Corey began their career as a Cashier at Lowes Foods in 2004, where they operated a cash register and collected payments from customers. Corey then worked as a Bookkeeper at Lowes Foods from 2005 to 2009, where they performed administrative tasks and handled financial data.

In 2009, Corey joined Harris Teeter as an Office Assistant, where they handled bookkeeping, banking transactions, and communication with customers and employees. Corey then worked as a Survey Specialist at Harbortouch from 2012 to 2013, where they conducted surveys and addressed customer complaints.

Corey gained customer service experience as a Server at Chuy's Restaurants from 2014 to 2014 and as a Bar Server at Galati's Hideaway from 2014 to 2015. In these roles, they took orders, provided excellent service, and assisted in the dining area.

Starting in 2015, Corey worked at Arkadin, where they held multiple roles. As an Event Specialist, they answered inquiries, ensured customer satisfaction, and managed phone calls. Corey then became an Adobe Web Producer, responsible for designing and executing web events. Lastly, Corey served as a Multimedia Producer, working directly with customers and various teams to successfully complete online events.

In 2017, Corey joined SEKO Logistics as a Customer Service Representative, where they provided service to customers. Corey then transitioned to ON24 in 2018, initially working as a Platform Support Specialist and later as a Senior Platform Support Specialist. In these roles, they troubleshooted technical issues, participated in emergency escalations, and documented tickets and chats.

Overall, Corey Giszczak has a strong background in customer service and technical support, with experience in event production and administrative tasks.

Corey Giszczak completed their high school education at Millbrook High School, earning a diploma from 2003 to 2007. In 2022, they attended MyComputerCareer for a brief period, although the degree and field of study are unspecified. In May 2022, Corey obtained a certification in CompTIA A+ - 1002 from CompTIA.

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Timeline

  • Senior Platform Support Specialist (tier 2)

    September, 2020 - present

  • Platform Support Specialist

    December, 2018