Jason Hetland

Jason Hetland is a skilled Software Implementation Consultant at One Inc since January 2021, with an extensive background in technical support, having progressed through roles from Technical Support Agent to Tier 3 Engineer. Key responsibilities include resolving application issues, providing emergency support, and communicating with customers. Prior experience at Molekule involved addressing technical problems for customers and ensuring seamless installation and setup, alongside a role in Software Quality Assurance where Jason focused on software testing and documentation. Early career experience includes a position as a Call Center Agent at Gap. Jason holds a Bachelor of Science degree in Computer Science from the Baskin Engineering program at UCSC, completed in 2017.