Clifford Swall

Clifford Swall has a long history of work experience in customer service, beginning in 2007 when they were a Sales Associate at PC Club. In 2008, they were a Customer Service Associate at Circuit City. Clifford then moved to Microsoft in 2010, where they held the roles of Learning Specialist, Assistant Store Manager Career Experience, and Technical Advisor. In 2017, they joined Razer Inc. as Senior Manager, Customer Service, Technical Support Team Lead, and Customer Support Supervisor, where they were responsible for creating training content for BPO agents around the world and developing over 75+ new policies and procedures. Clifford is currently the Head of Customer Service at Future Motion.

Clifford Swall attended San Diego State University between 2007 and 2012, where they obtained a Bachelor of Science (B.S.) in Criminal Justice and Corrections, as well as minors in Sociology. In addition, they have obtained several certifications from LinkedIn and Lynda.com, including New Manager Foundations (August 2019), Excel: PivotTables for Beginners (February 2019), CompTIA A+ Exam Prep (220-901) Part 3: Peripherals and Building a PC (January 2017), CompTIA A+ Exam Prep (220-901) Part 1: Core Processing (December 2016), and CompTIA A+ Exam Prep (220-901) Part 2: Core Hardware (December 2016).