Hannah Kirkup

Hannah Kirkup has a diverse range of work experience. Hannah currently works as a Principal Service Designer at Advanced, where they focus on designing services for customers. Prior to this, they held a role as a Service Designer at Aldi UK, where they were responsible for conceptual and detailed designs to support the delivery of services. Hannah also served as an IT Specialist at Aldi UK, driving service delivery improvement initiatives and providing support to global product owners. Before joining Aldi, Hannah worked as a Business Analyst at soak.com, streamlining business processes and implementing lean values. Earlier in their career, they held various roles at ServiceMaster (UK) Limited, including Audit & Process Improvement Manager, Regional Branch Manager, Senior Auditor, and Junior Auditor. In these roles, they focused on process improvement, managerial responsibilities, auditing, and compliance.

Hannah Kirkup studied at The Open University from 2015 to 2022 and obtained a Bachelor's Degree in Business Studies. Hannah also completed an NVQ Level 2 Diploma in Business Improvement Techniques (Process Improvement) at Holt Green from 2018 to 2019. In addition, they completed an Intermediate level apprenticeship in Improving Operation performance (Engineering, science, and Manufacturing) at Holt Green in the same period. Hannah also earned an NVQ level 3 in Management from Edexel in 2014 and an Advanced Level Apprenticeship in Management from Skills CFA in the same year. Hannah completed a BTEC in Management from Edexcel in 2013 and an Intermediate level apprenticeship in Team leading from Skills CFA in the same year. Furthermore, they obtained a BTEC level 2 in Team Leading from Edexcel in 2012. Hannah also holds additional certifications, including ITIL Foundation Level from PeopleCert in 2021 and Service Design from MadeFor. in 2019.