James Sanchez

James Sanchez is a results-driven professional specializing in Customer Success and Support with extensive experience across various companies. Currently serving as a Partner Success Manager at OneApp since May 2025, James has previously excelled as the Manager of Customer Success at LeanLaw, where a notable achievement was the successful implementation of a CSQL framework, unlocking $200K in new Annual Recurring Revenue (ARR). With a solid foundation in customer experience, James has held positions ranging from Customer Success Analyst at ClearSale, where strategic relationships with over 3,000 clients were managed, to multiple roles focused on support and operations at Upwork, TTEC, and Wells Fargo. Educationally, James is pursuing a Google IT Support Professional Certificate and holds degrees in Information Technology and Digital Animation.