Veralkumar Gandhi

Chief Manager - Customer Experience at OneAssist

VeralKumar Gandhi has an extensive work experience in customer experience and service roles. VeralKumar has worked at OneAssist Consumer Solutions since 2017, starting as an Assistant Manager and progressing to Deputy Manager, Manager, Senior Manager, and currently Chief Manager in the Customer Experience department. Prior to that, they worked at Tech Mahindra as a Team Manager from 2012 to 2017 and at Sutherland Global Services as a Team Manager from 2006 to 2012.

VeralKumar Gandhi earned a Master of Business Administration (MBA) degree in Marketing and Operations with Supply Chain from NMIMS Global between 2019 and 2021. Prior to that, they completed a Bachelor of Commerce (B.Com.) degree at Mumbai University. Additionally, they obtained Lean Six Sigma Black Belt certification from Benchmark Six Sigma in 2022 and Lean Six Sigma Green Belt Certification from SSA Business Solutions (P) Ltd in 2015.

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Previous companies

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Timeline

  • Chief Manager - Customer Experience

    April, 2023 - present

  • Senior Manager - Customer Experience

    April, 2022

  • Manager - Customer Experience And Service

    April, 2020

  • Deputy Manager

    April, 2019

  • Assistant Manager

    May, 2017