Jose J. Ramos (Joe)

Jose J. (Joe) Ramos has over 15 years of experience in various roles within the IT and customer service sectors. Currently serving as a Senior Business Analyst, Business Integrator, and Scrum Master at Onebridge since May 2013, Ramos manages task tracking and testing processes for the Jarvis IT team on significant Lilly Life Sciences initiatives. Previous experience includes roles at BCforward, where Ramos contributed as a Quality Analyst and Scrum Master, and AT&T, where responsibilities centered on customer service for multiple states. Earlier in the career, Ramos worked as a Senior Customs Inspector/Training Officer at the U.S. Customs Service, focusing on technical writing for procedural documents. Jose J. Ramos holds a Bachelor of Science in Secondary Education from The University of Texas at El Paso.