Lorraine West

Lorraine West is an experienced professional with a diverse background in customer service and operational management. Currently serving as Retentions Manager at Onecom since February 2012, Lorraine has held several roles including Sales Executive and Account Manager, focusing on post-sale customer queries and liaising with Vodafone Partner Services. Prior to this, Lorraine worked as a Customer Service Coordinator at Mackson Ltd, overseeing installations, and as a Senior Compliance Advisor/Line Manager at B&Q, ensuring compliance in installations. Additional experience includes roles in testing and quality assurance at companies such as Wizadora Ltd, Thomson Financial, and SSE plc. Lorraine holds a Higher National Diploma in Office Skills & Technology from Perth College of Further Education and received education at Perth Grammar School.