Yusra Masood

Yusra Masood is an experienced professional specializing in client relations and communications, currently serving as a Client Relations Executive and Moderator at Edge since March 2022. Yusra has effectively managed client relationships, developed sales strategies, and significantly improved customer loyalty, achieving Employee of the Month recognition in March 2023. Concurrently at FM Agency Group, Yusra identifies prospective clients, advises on insurance coverage, and implements marketing strategies to enhance client satisfaction and revenue growth. Previous roles include Communications Advisor at ALGUTHMI Group, where Yusra enhanced internal and external communication strategies, and a Cambridge English Instructor at the British Council, focusing on diversified teaching methods. Yusra holds a Master's degree in Communication and a Bachelor's degree in Fashion and Textile Design from Limkokwing University of Creative Technology.