Diversified
Houda Elfallah is a seasoned professional with extensive experience in service management and governance. Currently serving as Vice President - Account Governance and Executive Director - Service Delivery & Governance at Diversified since October 2022, Houda previously held the position of Digital Service Management & Reporting Senior Director at Unisys from October 2017 to October 2022. Prior roles include Service Management Consultant at NTT DATA Corporation and a variety of service management positions at Dell from 2005 to November 2016. Houda's expertise encompasses advising on complex process issues, presenting service management capabilities, creating training curricula, and defining performance metrics to enhance service delivery. Educational background includes a Bachelor Degree in Computer Science from Ecole Privee des Sciences Informatiques de Bordeaux and a Bachelor in Telecommunications and Network from IUT de Mont de Marsan.
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Diversified
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Diversified is an industry leading technology solutions provider delivering innovative digital media, collaborative, broadcasting, electronic security, and OTT solutions to a global clientele across a wide array of markets including financial, media & entertainment, enterprise, energy, higher education, technology, healthcare, hospitality, government, and more.