Jomar Manuel Gozon is a seasoned IT professional with extensive experience in customer support and IT operations management. Currently serving as Senior Vice President of Customer Support at Lloyd's Register OneOcean since August 2021, Jomar previously held key management roles at Solaire Resort and Casino, where responsibilities included leading a 24/7 IT operations team and implementing IT Service Management policies. Jomar has also successfully managed IT support at G2 Ocean and is noted for improving SLA targets at inspiro. With foundational experience at leading firms such as IBEX Global, TELUS International, Concentrix, and Sykes Philippines, Jomar has a consistent track record of enhancing operational efficiencies and developing training programs to support team advancement. Jomar holds a Bachelor of Science in Information Technology from Lyceum of the Philippines University.
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