Heather Bray

Enterprise Customer Success Manager at OnePlan at OnePlan

Heather Bray has a diverse work experience in various roles and industries. Their most recent role is as an Enterprise Customer Success Manager at OnePlan, where they started in May 2023. Prior to that, they worked at OnePlan as a Senior Customer Success Manager + Product Specialist from April 2022 to May 2023, and as a Business Development Manager - North America from June 2021 to April 2022.

Before joining OnePlan, Heather worked at Showpass as a Client Success Manager from November 2020 to June 2021. Heather also gained experience at Live Nation Entertainment, where they served as a Chapter Lead - Calgary, WE Nation from January 2019 to November 2020, developing and facilitating personal and professional development opportunities for the Calgary and Canadian branch of WE Nation. Additionally, they worked as a Venue Support Specialist at Ticketmaster from March 2018 to November 2020.

Heather's earlier experiences include roles such as Event Contractor - Credentials at Live Nation in August 2018, Box Office Manager / Office Manager at The Calgary Folk Music Festival from February 2015 to March 2018, and Event Contractor at Ticketfly from February 2016 to February 2018. Before entering the entertainment industry, they owned and operated their own private childcare and early education business from December 2003 to February 2015.

Overall, Heather Bray's work experience spans customer success, business development, event production, and childcare management, showcasing their versatility and adaptability in various professional settings.

Heather Bray completed their Bachelor of Arts (B.A.) degree in Anthropology, History, Geography, and Primary Education from The University of Lethbridge, studying from 1997 to 2001. Before attending university, Heather also attended James Fowler High School, although no degree or field of study information is available for this institution.

In terms of additional certifications, Heather has obtained the following: Diversity, Inclusion, and Belonging from LinkedIn in April 2023, Project Management: Preventing Scope Creep from LinkedIn in April 2023, Ten Thousand Coffees Member in 2019, Bystander Intervention, Harm Reduction, and Suicide Prevention certifications without information regarding the institutions or specific dates, and Therapeutic Crisis Intervention (TCI) from Safeguards, also without specific date information.

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