Merrisa Purnomo

Merrisa Purnomo is the current Director of Operations at OneStone. Prior to their current position, Purnomo worked as a Team Performance Manager at Tyson Foods from August 2006 to November 2015. In this role, they were responsible for collaborating with the sales team to build a robust FY2016 plan, providing clear understanding of trade and sales KPIs by conducting regular plan audits and training sessions, and assisting the sales team in achieving overall trade goal of -/+1% of budget. Purnomo also worked as a Contact Center Engineer at JB Hunt Transport from January 2003 to December 2005 where they were responsible for developing an automated telephone system to connect employees to Insurance Providers using data warehouse containing employee details resulting in annual savings of $50,000, acting as a consultant to the Marketing Group on a resource relocation project to reduce call abandon rate by 70%, and increasing percent answered by the primary target by over 55%.

Merrisa Purnomo has a Master of Science (M.S.) in Industrial Engineering from the University of Arkansas. Merrisa also has a Bachelor of Science (B.S.) in Industrial Engineering from the University of Arkansas.

Merrisa Purnomo reports to Patrick Grace, VP of Client Management & Operations. They are on a team with Nick Taulbee - Director of Operations, Christina Doolan - Operations Manager, and Sam Griffin - Operations Analyst.