Doug Helvig has extensive work experience in the financial industry, with a focus on sales, service, and management roles. Doug is currently serving as a Senior Vice President at OneTrust Home Loans since September 2013, where they are responsible for vendor management, facility management, project management, and licensing. Prior to this, from 2010 to 2013, they worked as a Loss Mitigation leader for Mortgage Servicing and Operations at the same company, providing solutions for customers with their current mortgage.
Before joining OneTrust Home Loans, Doug held significant positions at Bank of America. Doug created the reverse mortgage internal sales department for the Bank of America brand from 2006 to 2010. Doug also worked as a Unit Manager II and SVP/Unit Manager from 2006 to 2013.
Earlier in their career, Doug worked at Key Bank as a Senior Vice President, where they managed the National Sales & Service Call Center and implemented strategies to improve sales, service, and client satisfaction. Before that, they worked at Call Center Services as a Results Consultant, focusing on acquiring new business, implementing processes for increased sales and service delivery, and providing consultative services to executives and senior managers.
Doug's career began at Bank One of Arizona in 1995, where they served as a Regional Sales Manager, overseeing sales and service initiatives for multiple branches and leading various projects. Doug also worked as an SVP/Sales and Service Business Manager at Bank One, managing call center activities and achieving significant sales growth.
Before their time at Bank One, Doug worked at Bank One of Utah as a Regional Sales and Service Manager, where they achieved a significant increase in the home equity market share. Doug also held the role of SVP/Region Manager at Bank One (previously Valley National Bank of Arizona).
Doug's career started as a Branch Manager at Valley National Bank/Bank One.
Overall, Doug Helvig has a diverse and comprehensive background in the financial industry, with significant experience in sales, service, management, and project leadership.
Doug Helvig has attended the University of Phoenix, although no specific information is available regarding the start year, end year, degree name, or field of study.
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