Mahmoud Gawish

Mahmoud Gawish has worked in a variety of roles since 2007. Mahmoud began their career as a Tele-sales & Customer Service Agent for Express Company for Import and Trade - Senator Sole Agent from 2007 to 2011. In 2011, they worked as a Sales Maker/Senior Sales/Store Manager for Samsung Electronics. From 2014 to 2016, they worked as an Inbound Customer Service Representative for Raya Contact Center and Teleperformance, respectively. In 2017, they worked as a Back Office Representative for Xceed. From 2019 to 2021, they worked as a Regional Quality Assurance Coordinator (LSSBB Certified Six Sigma Black Belt), Quality Auditor (Outsource Monitoring - Loan), Salesforce Representative (Dispatching Back Office Team), and Senior Dispatcher (at Delivery Hero) for Talabat. In 2021, they began working as an Expert in the Digital Marketing field, Delivery Service field, and Customer Service for OnFrontiers, and as a Co-Founder of Gawish DMS - Digital Marketing Services.

Mahmoud Gawish obtained a Bachelor's degree in Public Law from Cairo University between 2004 and 2010. Mahmoud also holds several certifications, including a Certified Lean Six Sigma Black Belt (LSSBB\u2122) from the International Six Sigma Institute\u2122, a Six Sigma Black Belt Certificate from Continued Learning at LinkedIn, a Six Sigma Green Belt Certificate from Continued Learning at LinkedIn, a Six Sigma Yellow Belt Certificate from Continued Learning at LinkedIn, a Build Your Analytical Skills with Statistical Analysis - LinkedIn Learning Path Certification from Continued Learning at LinkedIn, a COPC CX Standard for Customer Operations - Release 7.0 - COPC Inc. from COPC Inc., an Excel Creating a Basic Dashboard Certificate from Continued Learning at LinkedIn, an Excel Creating a Dashboard with Power Query Office 365Microsoft 365 Certificate from Continued Learning at LinkedIn, a Lean Six Sigma - Define and Measure Tools Certificate from Continued Learning at LinkedIn, a Lean Six Sigma - Analyze, Improve and Control Tools Certificate from Continued Learning at LinkedIn, a Managing Logistics Certificate from Continued Learning at LinkedIn, a Power BI Dashboards for Beginners Certificate from Continued Learning at LinkedIn, a Process Improvement Foundations Certificate from Continued Learning at LinkedIn, a Project Management Foundations: Quality Certificate from Continued Learning at LinkedIn, a Quality Management Foundations Certificate from Continued Learning at LinkedIn, a Quality Management for Operational Excellence Certificate from Continued Learning at LinkedIn, a Root Cause Analysis Getting to the Root of Business Problems Certificate from Continued Learning at LinkedIn, a Six Sigma Foundations - LinkedIn-PMI Certificate from Continued Learning at LinkedIn, an Understanding Logistics Certificate from Continued Learning at LinkedIn, and a Productive Leadership Certificate from Continued Learning at LinkedIn, all obtained in September and August of 2022.