Jess Johnson

Jess Johnson is a seasoned professional with extensive experience in ecommerce and customer experience management. Currently serving as Senior Manager Ecommerce at Goody since October 2021, Jess has held various positions that include Ecommerce Manager at Glossier, Inc. from September 2017 to July 2020, Offline Experience Manager at Glossier, and multiple roles in hotel management, beginning as Front Office Associate at The Ritz-Carlton Hotel Company from October 2014 to January 2016. Additional experience includes roles at 11Howard Hotel, Casa Monica, and Morgans Hotel Group. Jess holds a Bachelor of Science degree in Business Administration, Management and Operations from Florida State University, earned between 2009 and 2013.