Wissam (Sam) Fakhreddine

Wissam Fakhreddine has a diverse work experience spanning different industries and roles. Wissam has a strong background in IT, with a focus on cloud architecture and infrastructure delivery. At Onica by Rackspace Technology, Wissam served as the Lead Cloud Architect, leading a team of Cloud Engineers in providing AWS and Azure infrastructure solutions for clients. Wissam excelled in project planning and management.

Prior to that, Wissam worked as a Senior Cloud Engineer at Onica by Rackspace Technology and gained extensive experience in designing and deploying technology solutions. Wissam specialized in crafting and deploying Infrastructure as Code (IaC) solutions using tools like CloudFormation, Terraform, and Stacker Blueprints.

Before their experience in the IT industry, Wissam worked as a Principal at Legendov Entertainment Services, where they developed valuable skills in event planning and project management. Wissam also worked as a Manager of IT & Support and an IT System Administrator & Application Support Analyst at Ontracks Consulting Ltd., where they streamlined operations and implemented IT initiatives.

Earlier in their career, Wissam served as a Site Systems Administrator at Ledcor and a System Administrator at both Netsmart Inc. and Next Digital. In these roles, they gained expertise in server deployment, troubleshooting, and managing end-to-end IT support for clients across various industries.

Wissam's work experience also includes being a Franchisee of Oodle Noodle, where they successfully managed two fast-casual dining locations. Wissam devised efficient systems and maximized productivity in store operations.

Earlier in their career, Wissam worked as a Community Manager at Full Tilt Poker, providing end-user support and bug testing for poker software products. Wissam also gained experience as an L2 Support Tech at IBM Global Services, troubleshooting technical problems and coaching Level 1 agents.

Wissam's career began as a Meteorological Technician at Environment Canada, where they maintained various monitoring systems and collected weather-related data.

Overall, Wissam Fakhreddine has a wide-ranging background in IT, project management, and customer service, with expertise in cloud architecture, infrastructure delivery, and system administration.

Wissam Fakhreddine completed a Certificate in Information Systems Management from Athabasca University from 2019 to 2020. Prior to this, they studied Electronics Engineering at NAIT (Northern Alberta Institute of Technology) from 2003 to 2005. In addition to their formal education, they obtained certifications from Amazon Web Services (AWS) including the Amazon Web Services SysOps Administrator - Associate certification in May 2020 and the Amazon Web Services Solutions Architect Associate certification in June 2020.