Adrienne Pham

Adrienne Pham is a Content Management Administrator at Online Trading Academy. Adrienne has been with the company since May of 2018 and in their current role, they help the company reach goals related to student engagement and class fulfillment through process management, courseware updates, document creation, and technology systems administration. Adrienne produces written content in the form of enrollment forms, class overviews, press releases, emails, newsletter articles, profiles, process documentation, user guides, marketing brochures, and scripts for internal and external publishing. Adrienne also provides heavy data procurement and analysis to measure sales strengths across the globe, helping to identify areas for opportunity and concentrated marketing efforts.

Prior to their current role, Adrienne served as an Operations Administrator at Online Trading Academy from November 2015 to May 2018. In this role, they were responsible for managing operational processes and procedures related to student admissions, enrollment, registration, and graduation. Adrienne also oversaw the maintenance of student records, assisted with the development and implementation of new policies and procedures, and provided administrative support to the Education team.

Adrienne began their career in customer service and HR before moving into sales and then into administration. Adrienne served as an Inside Sales/Customer Service/HR Assistant at Classic Party Rentals from November 2013 to September 2014. In this role, they were responsible for providing customer service support, processing orders and invoices, maintaining employee records, and assisting with event planning and coordination. Adrienne then served as an Executive Assistant

Adrienne Pham has a degree in Business Administration and Management from California State University-Fullerton. Adrienne also has a certification in Data & Analytics from Section4.