Andrea Corrales

Customer Success Representative at OnLogic

Andrea Corrales has a diverse work experience spanning over several years. Andrea currently holds a position as a Tech Sales Representative at OnLogic starting from May 2021. Prior to that, they worked at Microsoft in various roles. From May 2019 to September 2020, they served as a Digital Sales Representative, where they worked as a Cloud consultant for new customers in Brazil and the rest of Latin America. Andrea was responsible for qualifying leads, driving customers to Microsoft's Azure cloud, and closing deals. From July 2017 to April 2019, Andrea worked as a Corporate Account Executive, focusing on the digital transformation of corporate academic institutions in the public and private sectors in Latin America.

Before joining Microsoft, Andrea briefly worked as an Uber driver in 2017. Prior to that, they worked at Rational Group as a Support Language Specialist from October 2015 to April 2017. Andrea'sresponsibilities included providing language-specific support and assistance. Andrea also worked at Tech Data, where they held two roles. From May 2014 to July 2015, they served as a Lenovo Channel Account Manager, advising on Lenovo products and benefits and managing relationships with distribution and pricing. From June 2011 to May 2014, they worked as an Inside Sales Representative, focusing on hardware and software sales and ensuring competitiveness in pricing and rebates.

Andrea's early work experience includes roles at Sykes and TACA. At Sykes, they worked as a Quality Agent from August 2007 to December 2010, performing quality assurance monitoring and providing feedback to customer service and tech support agents. Andrea also worked as a Customer Service and First Level Tech Support representative from December 2001 to August 2007, providing customer service and technical support for various accounts. At TACA, they worked as a Counter/Sales representative from April 1998 to June 2000.

Overall, Andrea Corrales has a solid background in sales, customer service, tech support, and channel management.

Andrea Corrales has a diverse education history. In 1989 to 1994, they attended Lincoln School and obtained a High School Diploma and Bachillerato. From 1992 to 1994, they studied Advanced Portuguese at Centro Estudos Brasileiros. Andrea then pursued Interior Architecture at Universidad Creativa from 1995 to 1998. In 1998 to 2001, Andrea earned a Private Pilot degree in Aeronautics/Aviation/Aerospace Science and Technology from ECDEA (Escuela Costarricense de Aviacion). In 2009, they obtained a certification as a Private Cisco Certified Instructor in CCNA. Continuing their education, Andrea studied Metal and Jewelry Arts at Jewel Designer Julieta Odio in 2014. In recent years, they focused on language learning. From 2019 to 2021, they studied the Dutch/Flemish Language and Literature at de Boomkikker, and they also pursued Dutch A2 at the University of Groningen in 2021. Alongside their language studies, they explored topics related to sustainability and climate change. Andrea completed courses on Sustainable Tourism with a focus on societal and environmental aspects at Wageningen University & Research from 2020 to 2021. Moreover, they acquired knowledge in The Health Effects of Climate Change through a course from HarvardX during the same period. Additionally, Andrea holds several certifications in various fields, including Security Awareness, Public Speaking, Career Planning, and sustainability-related topics, obtained from institutions such as LinkedIn and edX.

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