Ryan Kinkel has a diverse work experience spanning over two decades. Ryan currently works as a Sales Operations Analyst at OnLogic, starting in April 2021. Prior to this, they served as the Manager of Customer Experience at Bee's Wrap from January 2020 to January 2021.
From 2017 to 2019, Ryan worked at Step Ahead Innovations, Inc. as a Customer Service Manager. During their tenure, they managed and directed the customer service department, oversaw marketing, IT, and facilities functions, and ensured excellence in all aspects of customer service. Ryan also played a key role in the pre-launch beta testing program and acted as the face of the company at trade shows.
Before that, Ryan worked at Burlington Labs from 2014 to 2017, where they held two roles. Ryan served as a Systems Analyst/Project Manager, maintaining system support and development, analyzing workflows, and identifying opportunities for process and technical improvements. Ryan also worked as a Business Development Manager, overseeing operations in the Account Management department and exploring sales opportunities within the existing customer base.
From 2010 to 2014, Ryan worked at Burton Snowboards as a Lead Regional Account Manager. In this role, they utilized SAP to analyze business functions, facilitated training for new hires, and developed strong relationships with key dealers and the sales team. Ryan was also the department representative in the BPO group.
Ryan's earlier work experience includes roles such as Team Lead at Act Telecom in 2009, Shift Manager at AVIS from 2008 to 2009, Assistant Store Manager at Vans a Division of VF Outdoor from 2005 to 2007, and Lead Sales and Marketing Manager at Mountain Sports from 2002 to 2004.
Their career started at DICK'S Sporting Goods, where they worked as a Department Manager from 1998 to 2002. In this role, they focused on meeting sales targets, managing inventory, and ensuring customer satisfaction.
Overall, Ryan Kinkel has a strong background in customer service, operations management, sales, and project management.
Ryan Kinkel earned a Bachelor's degree in Marketing from The University of Texas at Arlington, where they studied from 2001 to 2005. Before attending The University of Texas at Arlington, Ryan briefly attended the University of Oklahoma in 2000. Ryan has also obtained additional certifications, including the HubSpot Reporting Certification from HubSpot in January 2022 and the Project Management Essentials certification from KnowledgeWave in August 2015.
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