Aaron Cahill, MBA

Client Onboarding Manager at OnPay

Aaron Cahill, MBA has a diverse work experience spanning various industries. Aaron is currently working as a Client Onboarding Manager at OnPay since February 2023. Prior to that, they worked at Insight Global as a Product Owner from August 2022 to February 2023.

Aaron'slongest tenure was at Wahoo Fitness where they held multiple roles. From January 2021 to December 2022, they served as a Senior Product Owner, leading a team of 5 product owners and overseeing the development and release of hardware and software components across different product categories. Aaron also played a key role in aligning product, engineering, and marketing teams in go-to-market plans. From January 2019 to December 2020, they were a Product Owner, leading the software and firmware development of award-winning products. Aaron implemented effective team practices and communication strategies, resulting in improved efficiency. Before that, from April 2016 to December 2018, they served as a Technical Support Lead, leading a team of 7 customer service agents and providing global support for web software, mobile applications, and hardware products. Aaron successfully designed and implemented support structures for a new product, exceeding customer satisfaction goals.

Prior to Wahoo Fitness, Aaron worked at FLIR - Brickstream as a Senior Technical Support Engineer from May 2012 to April 2016. In this role, they deployed customized data analysis solutions and provided technical support to customers.

Aaron also has experience in the financial industry, having worked as a Senior Financial Services Representative at E*TRADE Financial from April 2011 to May 2012. Here, they provided excellent customer service and improved team efficiency.

Aaron began their career at Barnes & Noble, where they served as a Bookseller from November 2008 to March 2010. Aaron provided customer service, handled cash transactions, and managed inventory.

Prior to their civilian career, they served in the US Navy from August 2003 to August 2008 as an Aviation Electrician - Petty Officer 2nd Class. Aaron was responsible for maintaining electrical systems on aircraft and supervising personnel.

Overall, Aaron Cahill, MBA brings a wealth of experience in product management, technical support, customer service, and team leadership to their current role as a Client Onboarding Manager.

Aaron Cahill, MBA has a diverse education history. Aaron obtained a Master of Business Administration (MBA) degree from Kennesaw State University - Michael J. Coles College of Business in 2018. Prior to that, in 2010, they earned a Bachelor of Business Administration degree with a focus on Finance from Georgia State University - J. Mack Robinson College of Business. Aaron's educational journey began with an Associates of Arts degree in Liberal Arts from Saint Leo University in 2006. In addition to their academic qualifications, Aaron has also obtained the certification of Certified SAFe® 4 Product Owner/Product Manager from Scaled Agile, Inc. in April 2019.

Links

Previous companies

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Timeline

  • Client Onboarding Manager

    February, 2023 - present