Jen Yen Ven

Jen Yen Ven has a diverse work experience spanning various industries and roles. Jen Yen began their career in 2001 as a Customer Service Representative at Old Navy. Jen Yen then moved on to Bank of America, where they held multiple roles such as Senior Teller, Operations, Teller Operations Specialist, Supervisor, and Operations Manager.

In 2017, they joined Ultimate Software as a Payroll Tax Analyst, where they handled payroll tax amendments, resolved agency-related issues, and maintained customer relationships. Jen Yen worked independently and within a team-based environment, ensuring accuracy and compliance.

Following their tenure at Ultimate Software, they joined UKG (Ultimate Kronos Group) in 2019 as a Senior Tax Filing Services Representative, responsible for providing high-level customer support and overseeing special projects related to payroll tax changes.

Jen Yen then joined Asure Software in 2021 as a Tax Specialist III, where they supported the company's top payroll tax service clients, mentored team members, and assisted in client escalations.

Their most recent position is as a Senior Tax Operations Analyst at OnPay, which they started in 2023. Overall, Jen Yen Ven has a strong background in payroll tax operations, customer service, and team management.

Jen Yen Ven attended California State University, Fullerton from 2003 to 2009. In May 2009, they completed their Bachelor of Arts degree in Business Administration with a concentration in Finance.