Joseph Kotisso

Joseph Kotisso has over 10 years of work experience in customer service, technical support, and customer experience roles. From 2011 to 2021, they have held positions at Gateway Church, Peppuccinos, Lowe's Companies, Inc., Young Life, Riverway Business Services, University of Houston, Cover, and OnPay. In 2021, they won a department contest for highest rated reviews for chat support at Cover. At Lowe's Companies, Inc., Joseph provided swift loading of concrete, fencing material, and lumber into customers' vehicles. At Riverway Business Services, they assisted insurance agents with various information with policies via chat, phone, and email. At University of Houston, they served as a Customer Service Representative I. At Young Life, they served as a Missions Staff. At Gateway Church, they were a Technical Support Team. At Peppuccinos, they were a co-creator/writer. At Abercrombie & Fitch, they were an Impact Team Member.

Joseph Kotisso is currently enrolled at the University of Houston-Downtown, where they are studying Multi-/Interdisciplinary Studies, General. Joseph is expected to graduate in 2023. Additionally, they have obtained multiple certifications from LinkedIn, including Advertising on Facebook, Advertising on Instagram, Advertising on YouTube (2019), Marketing on Facebook, Marketing on Twitter (2019), Social Media Marketing Foundations, Social Media Marketing for Small Business, Social Media Marketing with Facebook and Twitter, Social Media Marketing: Managing Online Communities (2015), Social Media Marketing: ROI, Social Media Marketing: Strategy and Optimization, Avoiding Common Pitfalls in Customer Success Management, Customer Success Management Fundamentals, Engagement Preparation Best Practices for Customer Success Management, Onboarding and Adoption Best Practices for Customer Success Management, and Value Realization Best Practices for Customer Success Management.