Alexandrina Zheleva

Alexandrina Zheleva is an experienced professional in operations and service delivery management, currently serving as an EMEA Implementation Manager and Senior Operations Manager at OnProcess Technology since May 2016. Prior roles include Service Delivery Manager at Sofica Group from July 2013 to April 2016 and Operations Delivery Manager at Adecco from December 2011 to July 2013. With a foundational career starting at BTC Contact, Alexandrina has developed expertise in financial management, team leadership, recruitment, and client satisfaction. Educational qualifications include a Master's degree in Outsourcing Projects and Companies from Sofia University St. Kliment Ohridski and a Bachelor's degree in Economics from the University of National and World Economy.