Elton Menezes

Elton Menezes is an experienced professional in customer experience and service management, currently serving as Deputy General Manager of Customer Experience at Onsitego since September 2020. Previously held roles include Client Success Manager at Sogosurvey, Customer Service & Escalation Manager at AmTrust Mobile Solutions Asia, and Customer Service Manager at Cox & Kings, where Elton focused on customer retention, escalation management, and process improvements. Elton also has significant experience in quality management, team leadership, and stakeholder engagement, with earlier positions at ezeego1 and Sterling Talent Solutions emphasizing quality assurance and training. Elton's educational background includes degrees from St. Pius X High School, Academy of Culinary Education, and St. Xavier's College.