John Jackson, CPM, currently serves as the Senior Project Manager for Commercial Excellence at OnTrac, a position held since January 2025. Prior to this, John held various roles at BCD Travel and Egencia, where responsibilities included leadership in enterprise transformation projects, change management strategies, and global customer onboarding processes. With a strong foundation in program management, John successfully managed multiple initiatives aimed at improving operational efficiency and customer service delivery. John's earlier career includes significant experience in retail management at Recreational Equipment Inc. and client engagement with software solutions at JJ Keller & Associates. John holds a Master’s degree in Management Information Systems from The University of Texas at Arlington and a Bachelor's degree in Business from Murray State University.
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