Jeremiah Gackle

Jeremiah Gackle has extensive experience in application administration and customer support, currently serving as an Application Administrator at Kroll Ontrack since February 2011, and previously holding the position of Senior Service Operations Center Technician. Gackle has successfully implemented an online KnowledgeBase within the Remedyforce platform to enhance team efficiency and assist end users. Additionally, Gackle has a part-time role as an Assistant Manager at O'Reilly Auto Parts since October 2001. Prior experience includes working as a Special Application Tech Support at Thomson Reuters, where responsibilities included customer support for web applications and software installations, and as a Purchasing Agent at JM Family Enterprises, providing third-party customer service. Gackle holds a Bachelor of Science in E-Business Management from Westwood College, completed in 2009.