Netta Siltanen

Netta Siltanen is a highly skilled strategic designer at OP Financial Group since January 2019, specializing in customer understanding and business development through customer-centric methodologies. Previous roles include concept designer, focusing on agile operational model development, and senior service designer, facilitating understanding of service frameworks. Siltanen founded Laika-Design Oy, emphasizing product design and marketing, and has extensive experience in educational mentoring and design project management with the City of Vantaa. Additional experience includes customer service roles, workshop leadership, and research in functional textiles. Siltanen holds a Master's degree in Service Design and multiple Bachelor's degrees in Industrial Design and Textile and Fashion Design from Metropolia University of Applied Sciences and Kymenlaakso University of Applied Sciences.