Fiona Pay

Fiona Pay is a Senior UX Researcher currently employed at Open Government Products, where the focus is on utilizing technology to enhance public good in Singapore. Previous roles include Senior UX Researcher at Equinix and Zinier, where efforts centered on improving field service efficiency and customer experience. Prior experience also encompasses a Design Researcher position at IDEO, a Senior Research Executive role at Flamingo, and a Business Designer at ThinkPlace, each contributing to strategic design and insights within various sectors. Educational qualifications include a Bachelor's degree in Political Science and Government from the National University of Singapore, with earlier studies at Delhi University and Victoria Junior College. Early professional experiences include internships at UNICEF and World Vision.