Jacob Eastman has a strong background in technical support and application engineering. Jacob began their career at Liquid Web in 2009 as an Escalations Support team member, where they managed and administered LAMP systems, provided escalation support, and handled website migrations. In 2011, they joined OpenText as a Senior Application Support Engineer, working with Opentext MBPM and troubleshooting issues with customer process design and code. Jacob also configured customer systems and servers. In 2017, Jacob transitioned to New Relic, where they worked as a Technical Support Engineer, supporting the .NET and PHP Application Monitoring Agents. Currently, they are employed at OpenGov Inc. as a Sustaining Engineer, resolving customer bugs and issues and performing tasks to unblock customers using OpenGov's Budget & Planning suite. Jacob has experience with various programming languages and technologies, including Ruby on Rails, Java, Node.js, and C#.
Jacob Eastman attended Michigan State University, but no information is available regarding the duration of their enrollment, the degree they pursued, or the field of study they focused on.
December, 2019 - present