Kim Handy has a diverse work experience in the field of business systems analysis and software support. Kim worked at OpenGov Inc. as a Lead Implementation Analyst, where they directed project managers and analysts, resolved project escalation issues, and performed implementation planning and setup activities. Prior to that, they worked at M&T Bank in various roles, including Business System Analyst VI, Business Systems Analyst V (Banking Officer), and Business Systems Analyst IV. In these roles, they administered software quality assurance testing, established specifications for new projects, gathered and organized test plans, and managed vendor software upgrades. Kim also worked at Globalquest Staffing Solutions, Inc. as a Business Systems Analyst IV for a short period. Earlier in their career, they were a Software Analyst at Springbrook Software Buffalo (formerly KVS Information Systems, Inc.), where they provided solutions for complex program specifications and maintained smooth operational flow. Kim started their career as a Software Support Representative at KVS Information Systems, Inc., where they supported over 300 end users, resolved software and hardware problems, and collaborated with coworkers to find solutions.
Kim Handy's education history includes attending the State University of New York at Buffalo, where they studied Computer Engineering and Advanced Mathematics. They also attended Erie Community College, focusing on Computer Science. No specific start or end years or degree names were provided for either educational institution.
August, 2022 - present
September, 2021