Sam Massey Mba

Sam Massey has a diverse background in finance, analytics, and operations. Sam currently serves as the Director of Client Analytics and Insights at Opensignal. Prior to this, they worked as an Account Executive for the North Georgia Region at Celero Commerce, where they provided merchant consulting and support. Before that, they were the Director of Finance and Operations at Fine Tuned Corp, where they managed front-line operations and achieved significant revenue growth through process adherence and marketing initiatives. Sam also worked at Cox Communications as a Senior Manager of Finance, overseeing financial measures and leading cost-saving initiatives. Sam held the position of Program Director - Loyalty at Kaiser Foundation Health Plan, where they managed customer experience and satisfaction metrics. Sam started their career at AT&T, serving as the Associate Director of Customer Analytics & Research and then as the Senior Manager of Competitive Analysis for Small Business Services. In these roles, they focused on churn reporting, analytics, and data analysis to improve customer retention and inform decision-making. Overall, Sam's work experience showcases their expertise in analytics, finance, operations, and customer insights.

Sam Massey, MBA, M.S. pursued a Master's Degree in Managerial Sciences (Business Analysis) at the Georgia State University - J. Mack Robinson College of Business from 2006 to 2008. They also obtained a Bachelor of Science (BS) in Industrial Management from the Georgia Tech Scheller College of Business. Additionally, Sam Massey earned a Master of Business Administration (M.B.A.) from the University of West Georgia.

In terms of certifications, Sam Massey obtained several certifications. They completed courses such as "Creating Dashboards and Storytelling with Tableau," "Essential Design Principles for Tableau," "Fundamentals of Visualization with Tableau," and "Visual Analytics with Tableau" from Coursera in April 2021. They also acquired the certification "Creating Your Sales Process" from LinkedIn in November 2020.