Omar Mancinas is a seasoned business leader currently serving as the Global Director of Customer Support at OpenTable, where they focus on enhancing dining experiences through exceptional service. With a Bachelor's Degree in Computer Software Engineering and an MBA in Finance, Omar has developed a robust career spanning roles in customer care, workforce management, and operations within the BPO industry. Previously, they led critical initiatives at Tupperware Brands, achieving significant cost reductions and service improvements. Their expertise also extends to strategic talent acquisition and client management, underscored by a Lean Six Sigma Black Belt certification.
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