Heather Sandin

Heather Sandin is a seasoned professional with extensive experience in customer operations and project management, currently serving as a Customer Operations Program Manager at OpenText since March 2011. In previous roles at OpenText, responsibilities included managing project activities and supporting the order administration team during key acquisitions, with a strong focus on process development and training. Prior experience includes roles as a Customer Service Representative at The Home Depot and Office Manager at Air Quest Heating and Cooling, where effective customer interaction and operational management were emphasized. Heather holds a Master of Human Resource Management from Keller Graduate School of Management of DeVry University and a Bachelor of Science in Electronic Media from Kent State University.